Chad MetcalfMay 11, 20214 minCustomer Value - First ContactHave you ever wondered what your customer experiences? - You should! What is customer value? We talk about it a lot in Lean speak. In...
Chad MetcalfMay 4, 202110 minThe 'SIMPLE' Lean JourneyStop overthinking continuous improvement... The ‘SIMPLE’ Lean Journey: It has been 35 years since the book, Lean Thinking by James Womack...
Chad MetcalfApr 27, 20214 minConcerned About Carbon? Lean Thinking + Climate Change = Better Business and Better Results!