To Our Amazing Team, Customers and Community Partners,


It is my wish, in this unprecedented time, that you all remain healthy, safe and focus on what you can control. The global coronavirus pandemic is affecting our families, our businesses, our communities, and our way of life. I wanted to reach out and update you on how we’re approaching the situation at Value Stream Solutions Inc.

First and foremost, our hearts and thoughts go out to anyone who's been impacted by the virus, directly or indirectly. Our thoughts are especially with those who are ill, to whom we extend our heartfelt wishes for a full recovery. We are truly inspired by the selfless healthcare workers, emergency services, truck drivers, food producers, manufacturers, retailers and restaurants continuing to serve us as best they can in these very challenging times.  Your employees are truly amazing.

To our customers, we know that many of you have had to severely reduce business operations while others are severely challenged to keep up.  We know that many of you have pivoted completely into supporting the growing needs for healthcare and safety supplies.  To all of you, whether you’re helping by shutting down to slow the spread, or you’re actively maintaining critical supply chains, we say, “Thank you”.  We know when the time is right, you will call, and we will be ready to provide you with training and advising you through your continuous improvement efforts.  No doubt, there will be much evaluation and problem-solving activity to reflect on future preparedness.

We are actively working on offering online training with our amazing team so that your employee development can continue whether at home or at worksites with the technology to do so.  At any time, we are also here to talk, no matter the subject.  We know that being a leader in difficult times is when you’re most needed and, that it can feel very lonely some days too.  We are just a phone call, email or web meeting away.  We know online training will further be ingrained as a necessity, even when this virus has passed.  We assure you; we will maintain our high standards of content, delivery and learning in all formats we offer.

If there is anything that you need or want to discuss to help prepare your business and your team for the future with or beyond Covid-19, please let us know.  If you are aware of other opportunities or ways for us to help you or your supply chain, please let me know directly at cmetcalf@valuestreamsolutions.com.

Through this, we realize that we are all connected beyond what we ever thought before. We’re called upon to be our best selves, with patience, understanding and compassion. On behalf of all of us at Value Stream Solutions Inc., we are committed to be your partner and persevering together in the days and years ahead.

Please remain vigilant in this current challenge.


Chad Metcalf – President

Value Stream Solutions Inc.

Since forming in 2006, Value Stream Solutions Inc specializes in developing Lean leaders and implementing Lean transformations for SMEs (Small to Medium Enterprises).  The VSS team are experienced Lean thinkers who have learned, practiced, implemented and coached lean thinking to thousands of people in hundreds of companies in nearly every industry.  Our proven, practical approach to applying continuous improvement methods to every business process and service allows us to connect with all your employees, from senior executives to the newest associates.  We believe companies should develop their team into lifelong learners and apply lean thinking in every aspect of their business.  Our approach is to teach while implementing change in order to sustain improved people, process and product over the long term.  We help you achieve the results you're looking for!

Chad Metcalf
Founder and President

As a recognized leader in process improvement, Chad has helped guide companies and individuals to phenomenal results.  His expertise in Lean Manufacturing, Six Sigma, Leadership and Team development, gives him the ability to relate big picture thinking to real world implementation. Click picture for more...

Brian Sloan
Senior Advisor

Brian Sloan is a Lean Accounting and Administration advisor with a hands on approach.  Introduced to the initial concepts of Lean through the shop floor, Brian has made it his passion to bring the concepts of Lean to every function of an organization.  Click picture for more...

Jeff Ainslie
Senior Advisor

Jeff has been in the manufacturing industry for over 25 years and has held various management and leadership/advisory roles with companies ranging from 22 employees to over 12,000 with multiple business units internationally.  Click picture for more...

Devin Melanson
Senior Advisor

Devin’s 25-year career includes P&L accountability for consumer electronics, military, automotive, point of purchase retail, and aerospace.  He is at home speaking to teams on the shop floor, logistics, engineering, maintenance, and the ownership group in the board room.  Click picture for more...

Tom Bechtel
Senior Advisor

Tom Bechtel has been providing training and facilitation services since 1985 as an expert in MRP/ ERP and Lean.  From the shop floor to the Corporate office, Tom has experience in every aspect of manufacturing enterprise including running factories, esigning & building them. Click picture for more...

Nancy Metcalf
Business Manager

Nancy's years of experience leading internal ISO audits, implementing WCM (World Class Manufacturing) and planning huge corporate events for IBM and Celestica have made it easier for the Value Stream Solutions team to remain organized and ready to serve.